Shipping policy

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Continental USA only.We do not ship to Alaska, Hawaii, Canada or overseas.Chlorine dioxide products cannot be sent to a mailbox or via USPS.This is to be compliant with U.S.D.O.T. regulations. 

NOTICE: If any of these products are ordered with a PO Box as shipping address, we will attempt to notify you via the email associated with the order. If we have received no reply within 3 days, your order will be cancelled and authorization will be voided. 

We make all of our Chlorine Dioxide products in daily batches and do not keep these products on the shelf. Orders go into production the following business day, and shipping labels are printed. Your order may go out that ihat day, or the next business day, depending on size of daily batch.

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Returns and exchanges

Return Policy

Accepted Returns must be unopened and remain sealed. No returns after 30 days.
Please contact us through our contact page before returning items. Include order number, and reason for return.
We will respond within 1 working day. Please do not return items until you hear from us regarding the return.

If an items are damaged in transit will be promptly replaced. If you want to attach photographs, please contact us through the support email on contact page and attach pictures as .jpg or.png.

The following items may not be returned:
Sodium Chlorite, Citric Acid, Hydrochloric Acid, CD Kits

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